How will my ebooks or audiobooks be delivered?
Upon checkout, your digital goods will instantly be delivered via an email from BookFunnel. If the email hasn’t arrived within 5 minutes, check your spam, trash, and/or promotions folder, if you use Gmail.
If you have more than one email address, your products will be delivered to the one you entered during checkout.
For technical help with your digital order(s), email BookFunnel’s excellent customer service team: email@example.com. They’ll usually respond within 24 hours of your request.
Your BookFunnel Library
You will find your library here:
Be sure to login to BookFunnel with the email you used to purchase/download your books.
Your library will contain all digital products that you’ve purchased from any and all authors who distribute through BookFunnel.
How will I read my ebook?
Books can be read on: Kindle Fire tablets after 2015, Nook tablets after 2014, Kobo eReaders apart from Kobo Aura, Apple devices: Apple Books, iTunes, iPads, iPhones using a minimum of iOS 10+ (2016), most were upgraded to iOS 10 after 2012; Android Tablets and Phones after Android 5.1(2013); your computer using Chrome or Firefox browser.
You cannot download your ebooks to the BookFunnel app or read on the browser from the following:
Any E-Ink devices, including Kindle Paperwhite, Touch, Voyage, Oasis, Nook Glowlight, Kobo Aura.
Internet Explorer browser
Kindle Fire 1st Gen (2011)
Nook Color (2010), Nook Tablet (2011), Nook HD (2012)
For a solution, simply install Chrome or Firefox on your computer, or download the BookFunnel app for any device, found here: https://getbookfunnel.com.
BookFunnel Help for Ebooks
Find help here: https://bookfunnel.com/help.
The BookFunnel staff is responsive and will have you sorted in no time.
What happens with preorders?
When you purchase a preorder, you are charged at once by the payment method you selected. Your book is in a queue for automatic delivery on the projected release date. An email will be sent from BookFunnel with your download options.
If the email hasn’t arrived on that scheduled date, please check your spam, trash and promotion folders before contacting us for help.
If you have more than one email address, the book will be delivered to the email you entered during checkout.
For more information, please check out our FAQ's section.