Privacy policy

Privacy Policy
Last updated: August 15, 2025

This Privacy Policy describes how T.M. Cromer Books (“we”, “us”, “our”) collects, uses, and discloses your personal information when you visit or make a purchase from tmcromer.shop (the “Site”), or otherwise communicate with us.

By accessing or using the Site, you agree to the collection and use of information as described in this Privacy Policy. If you do not agree, please discontinue use of our Services.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal obligations. Updates will be posted here, with the “Last Updated” date revised accordingly.

Information We Collect

We collect the following categories of information:

Directly from You

  • Name, billing/shipping address, email, phone number
  • Order details and payment confirmation (note: we do not store full credit card numbers)
  • Account login details (if you create an account)
  • Customer support messages or reviews you provide

Automatically via Cookies & Analytics

  • Device and browser type
  • IP address and location (approximate)
  • Pages viewed, products added to cart, wishlist activity
  • Cart reminders and marketing preferences

From Third Parties

  • Shopify (e-commerce host & checkout processor)
  • Payment processors (e.g. Stripe, PayPal)
  • BookFunnel (for ebook/audiobook delivery only — see below)
  • BookVault and IngramSpark (for printing and shipping physical books)
  • Marketing/advertising partners (e.g. email newsletter providers, analytics services)

How We Use Information

We use your information to:

  • Process payments, fulfill and deliver your orders
  • Send account and transaction-related communications
  • Provide customer service and support
  • Detect and prevent fraud or misuse of our Site
  • Send newsletters, promotions, and product updates (if you’ve opted in)
  • Show you relevant ads or promotions online

Cookies

We use cookies to operate our store, remember preferences, analyze traffic, and personalize content/ads.

Sharing Information

We share information only as needed to:

  • Fulfill orders (with BookFunnel, BookVault, IngramSpark, Shopify)
  • Process payments (via trusted payment providers)
  • Run advertising or analytics (with third-party partners)
  • Meet legal obligations (e.g. fraud prevention, tax records)

We do not sell your personal data. We may “share” certain information (like usage data or shopping history) with advertising partners for targeted marketing, in line with U.S. and EU/UK privacy law definitions.

Data Retention

We keep your personal information only as long as needed to provide services and comply with legal obligations. Typically, order records are kept for up to 7 years for tax and accounting purposes.

Children’s Privacy

Our Site is not directed at children under 18 years old, and we do not knowingly collect personal data from minors. Parents/guardians may contact us to request deletion of data collected in error.

International Transfers

If you are located outside the U.S., your data may be transferred and processed in the U.S. or other countries. Where legally required, we rely on Standard Contractual Clauses (SCCs) or equivalent safeguards for EU/UK customers.

Your Rights

Depending on where you live, you may have rights including:

  • Access and receive a copy of your data
  • Correct or delete data we hold about you
  • Request we stop using your data for marketing
  • Opt out of data sharing/sale for targeted advertising
  • Withdraw consent at any time

You may exercise these rights by emailing us at info@tmcromer.com.

Contact Us

If you have questions or wish to exercise your privacy rights, please contact:

T.M. Cromer Books (Fae Press)
19689 7th Ave NE #271
Poulsbo, WA 98370, USA
📧 info@tmcromer.com

If you are an EU or UK resident and believe your data has been mishandled, you may also lodge a complaint with your local Data Protection Authority (DPA).